This policy applies when you visit seovip.bet, contact us or discuss a potential or active engagement with us. It explains what information we handle, why we handle it and the choices available to you.
Who is responsible for your information
The operator trading as SEOVIP.BET is the controller of personal information used for this website and for enquiries where we decide why and how that information is processed. Our contact details are set out at the end of this policy.
Information we may collect
We collect only information that is reasonably needed to operate the website, respond to enquiries and deliver agreed services.
- Identity and business details, such as your name, role, organisation and work contact details.
- Enquiry and project information that you choose to send through our contact form, by email, WhatsApp or Telegram.
- Commercial records, including proposals, instructions, contracts, invoices and payment status.
- Technical information recorded by our hosting and security infrastructure, such as IP address, browser type, requested URL, time of request and security events.
- Correspondence, feedback and records of our communications with you.
Please do not send special-category information, identification documents, payment-card details or confidential player data unless we have specifically agreed a secure and lawful method for handling it.
How we obtain information
Most information comes directly from you when you contact us or work with us. We may also receive business contact information from your employer, authorised representatives, professional advisers, public company sources or service providers involved in an engagement.
Why we use information and our lawful bases
We process personal information only where we have a lawful reason to do so. Depending on the circumstances, we rely on one or more of the following bases:
- Taking steps at your request before entering a contract and performing a contract with you or your organisation.
- Our legitimate interests in answering enquiries, operating and securing the website, managing client relationships, improving services and protecting legal rights, provided those interests are not overridden by your rights.
- Compliance with legal, regulatory, tax, accounting or law-enforcement obligations.
- Consent, where we specifically ask for it. You may withdraw consent at any time without affecting earlier lawful processing.
Who may receive information
We do not sell personal information. We may share limited information with suppliers that support our hosting, security, business email, communications, document management, accounting or professional advice. We may also disclose information where required by law, to protect legal rights, or in connection with a genuine business reorganisation.
- Cloud, database and content-delivery providers that operate, store enquiries and secure the website.
- Email, WhatsApp and Telegram when you choose to use those channels. Each provider processes information under its own privacy terms.
- Professional advisers, contractors and suppliers who need the information for an authorised purpose and are subject to appropriate duties.
- Regulators, courts, public authorities or law-enforcement bodies where disclosure is lawful and necessary.
International transfers
Some providers or recipients may process information outside the United Kingdom. Where UK data-protection law requires safeguards, we use an applicable adequacy regulation, approved contractual protections or another lawful transfer mechanism. You may contact us for more information about safeguards relevant to your data.
How long we keep information
We keep information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, security and dispute-management requirements. Enquiries that do not become an engagement are normally retained for no longer than 24 months after the last meaningful contact. Client and transaction records may be retained for the period required by applicable law or while a legal claim could reasonably arise. Security logs are generally retained for a shorter operational period unless an incident requires longer preservation.
Security
We use proportionate technical and organisational safeguards designed to protect information against unauthorised access, alteration, loss or disclosure. No internet transmission or storage system is completely secure, so we cannot promise absolute security. If you believe information has been exposed or sent to us in error, contact us promptly.
Your data-protection rights
Depending on the circumstances and applicable law, you may ask for access to your personal information, correction, deletion, restriction, portability or an explanation of how it is used. You may also object to processing based on legitimate interests and may withdraw consent where consent is the basis. These rights are not absolute, and we may need to verify your identity before acting on a request.
You have the right to object at any time to the use of your personal information for direct marketing. We will honour that objection without charge.
Children
This business website is not directed to children, and we do not knowingly seek personal information from anyone under 18. If you believe a child has provided information to us, please contact us so that we can review and, where appropriate, delete it.
Questions and complaints
Please contact us first if you have a privacy question or complaint so that we can investigate. You also have the right to complain to the UK Information Commissioner’s Office or, where applicable, another competent supervisory authority.
Independent guidance: Information Commissioner’s Office complaint guidance.
Changes to this policy
We may revise this policy when our services, technology or legal obligations change. The version shown on this page is the version that applies. Material changes will be presented clearly where reasonably practicable.